As an Australian carpet manufacturer, we endorse and recognise all rights of the consumer under the Australian Consumer Law.

Carpet Warranties

Our goods come with warranties that cannot be excluded under the Australian Consumer Law. 
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 
In addition, Feltex products come with a range of performance warranties for carpets when used in an owner occupied residential premises, tailored to the specific product and its attributes. The full terms and conditions of the Feltex 7 Year Wool Limited Residential Warranty can be viewed in our flyer.

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Feltex 7 Year Wool Limited Residential Warranty*

Our goods come with warranties that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. In addition, Feltex products come with a range of performance warranties for carpets when used in an owner occupied residential premises, tailored to the specific product and its attributes. 
The full terms and conditions of the Feltex 15 Year Wool Limited Residential Warranty can be viewed our flyer.

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Carpet Warranties

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